AI
customer
support
dedicated
to
airlines
Built by travel industry veterans solely for airlines. Our customer experience rivals the best human travel experts, but we're faster, cheaper and scalable.
Backed by
INDUSTRIES
Who we work with
Airlines
As in-house support
When we act as your in-house customer support, we seamlessly handle everything between our AI agents and your human agents.
We optimize AI usage to maximize the customer experience, and leverage human experts where they are still better than frontier agentic AI.
Airlines
As AI-only support
When we act as your AI-only support system, we replace all of your web, mobile and email chatbots. Yet we are not enough chatbot!
Our customer experience is virtually indistinguishable from human agents. In fact, our human agents are more often accused of being AI than our AI!
Airlines
As a BPO
When we act as your traditional BPO, we provide the entire range of customer support services, including the expert-level, GDS-trained human agents.
You can add us as another BPO, but get all the benefits of this new age of AI-powered customer support optimized for the customer experience.
BENEFITS
Why they like us
Average First Response
BEFORE
766sec
AFTER
sec
Faster Responses
Reducing response times from minutes to seconds helps alleviate customer frustration.
Messages Per Incident
BEFORE
23msgs
AFTER
msgs
Smoother Experience
Our tuned AI conversation flow creates a natural experience, which is what customers want.
Monthly Error Costs ($)
BEFORE
1000s
AFTER
s
Fewer Errors
Our AI support gateway records everything, checks everything, and reduces errors.
Human Handling Rate
BEFORE
100%
AFTER
%
Lower Costs
As we automate more requests with integrations, labor and operations costs fall quickly.
Support NPS Rating
BEFORE
33nps
AFTER
nps
Improved Satisfaction
Human agents are still vital for high-complexity and high-impact work, but we handle the rest.
Humans Per 1K Requests
BEFORE
15ppl
AFTER
ppl
Easier Scaling
With less reliance on human agents, we can help you scale revenue with fewer new people.