Website terms

About this website

This website introduces Humoniq’s airline customer support services and provides a way to contact our team. It is intended to help airline teams learn about the product and discuss their requirements.

Service agreements

Information on this website is not an offer to provide a particular service, coverage level or integration. Service scope, permitted actions, approvals, fees and support arrangements are agreed separately with each customer.

Accessing the linked workspace does not replace the agreements that govern that service. These website terms do not amend an existing customer agreement.

Appropriate use

Use the website lawfully. Do not attempt to gain unauthorised access, interfere with its availability, introduce harmful code, or use it to impersonate another person or organisation.

Only share information you are authorised to provide when contacting us. Do not submit passenger records or confidential operational data through the general enquiry email.

Website content

The Humoniq name, branding and website materials may be protected by intellectual property rights. Viewing the website does not grant permission to use the brand in a way that suggests endorsement or affiliation.

Product descriptions and results describe the contexts in which they were produced. They are not a guarantee of the same outcome for every airline or workflow. Confirm the capabilities and arrangements relevant to your operation with our team.

Links and communication

The Workspace link opens the separate Humoniq application. Email links open your email application. Other services you use when following these links may have their own terms and privacy information.

Availability and updates

Website content and features may change as the service develops. Contact us if information appears incomplete or out of date. Any contractual commitments about service availability belong in the applicable customer agreement.

The final approved version of these terms will identify the responsible legal entity and its effective date. Nothing in this draft is intended to restrict rights that cannot be restricted under applicable law.